Onboarding hand-off
From | samantha@frontapp.com | |
To | ||
Bcc | ||
Subject | You're officially a Front customer! What's next? |
Hi ____,
Congratulations and thank you for choosing to move forward with Front! While I've been your go-to person during your trial period, I want to formally introduce you to your account team.
Your onboarding manager, ____, will be here to make sure your team is properly onboarded to Front. Your customer success manager ____ and account manager, ____, will be your go-tos for ongoing success with Front after your team is onboarded. They all are Front experts who are dedicated to your success. You'll be in great hands with them!
Our onboarding philosophy is centered around educating and empowering our customers to understand how to best configure Front for their teams. Your onboarding manager will partner with you to understand your team's processes, and then translate and optimize those as workflows in Front by providing best practices and recommendations. Ultimately, we will enable your team to be fully self-sufficient on Front.
Here are the next steps to get started with your Front implementation:
Contact | Name | Title | Phone | ||
Executive Sponsor | |||||
Project Manager | |||||
Team Manager(s) | |||||
IT Administrator |
Thanks again and welcome to your Front journey!
Best,
____